Qualtrics

Qualtrics – Surveys & Analysis Tool

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Permissions & Training

1. Submit a Ticket
   • The appointed Division Administrator (DA) must submit a Qualtrics Permissions HelpDesk ticket requesting for users to be granted Group Member (GM) or Student access to Qualtrics.
   • Users cannot self-request permissions to Qualtrics. Only a DA may approve Qualtrics permissions for a user.
   • If you are unsure who your Qualtrics Division Administrator may be, please reach out to ITTraining@liberty.edu.
   • If there is no DA for a department, the respective Dean or Director of the department must submit a HelpDesk ticket appointing one for their department.
     • Note: Please provide the LU usernames of all individuals who need access to Qualtrics.
2. Review Content in Online Course
   • After a ticket has been submitted and approved, users will be enrolled in the Qualtrics online training course. They must:
     • Review the policy and procedure documentation.
     • Watch the training videos.
3. Complete the Certification Quiz
   • Once users complete the Qualtrics certification Quiz with a score of 80% or higher, their ticket will be processed within 1-3 business days.

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Qualtrics Roles

• Division Administrator (DA):
  • The individual(s) responsible for administrating a Qualtrics division for a department (i.e. School of Education, Finance, etc.). The DA is responsible for:
    • Activating / Approving Surveys for their department within Qualtrics.
    • Submitting Qualtrics Permissions HelpDesk tickets if users need to be added or removed from their Qualtrics division.
• Group Member (GM):
  • Faculty/Employees who are authorized to be included in the division by their Division Administrator. GM’s can:
    • Create, edit, and collaborate or share surveys.
    • Distribute (send) and view results on surveys.
    • Note: Group Members cannot activate or approve surveys. Only a DA can activate or approve surveys.
• Student:
  • Students who are authorized to be included in the division by their Division Administrator. Students can:
    • Create, edit, and collaborate or share surveys.
    • Note: Students cannot activate or approve surveys. Only a DA can activate or approve surveys.
• Reviewer:
  • Any Liberty user can log into Qualtrics to create an account with their Liberty username and password.
    • Reviewers can only view surveys and reports that have been shared with them.
    • Reviewers cannot create surveys.

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Training Resources

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Additional Support Information