Helping You Access Campus and Other Services

Our department issues the University’s official identification card, the Flames Pass, and provides other services for students, faculty, and staff.

Important Announcements

Thanksgiving Break Special Hours:
- Remote-only (closed to walk-in visits): Monday-Wednesday, Nov. 24th-26th. Available by phone at (434) 582-7771, email, and live chat.
- Closed Thursday-Sunday, Nov. 27th-30th.
Merchant of the Month Special: The November Flames Cash merchant of the month is Lynchburg Music Center (6006 Fort Ave)! Get 15% off your purchase when you use Flames Cash (excludes services, rentals, lessons, and consignment items).
New Flames Cash Merchant: We are excited to welcome Ironclad Coffee Roasters as our newest off-campus Flames Cash merchant! Visit their location at 3700 Candlers Mountain Rd.
Need to upgrade your meal plan? Complete the Meal Plan Adjustment form.
- In order to upgrade a meal plan, you will need to make a one-time payment and/or have a credit on your student account that is equal to the cost of the upgrade.
Re-adding the Mobile Flames Pass to your new phone? First, remove the Flames Pass from your old device’s Wallet. Visit our FAQs to learn more!