Frequently Asked Questions

• You should notify your supervisor and complete the Injury/Accident Form 
• You should then return it to your supervisor who will provide a copy to Human Resources
• If you need medical attention, you should seek it from the approved List of Physicians and have the attending physician complete the “Work Status” section of the form.
• If emergency treatment is necessary, you may seek treatment from any emergency medical treatment center

For vehicle-related incidents:

• If off campus, notify local law enforcement if there is any possibility of personal injuries, any damages to non-University vehicles , or if physical damages to the University vehicle can be expected to exceed over $500
• In most cases dialing 911 is usually appropriate following any incident where personal injuries may be present or vehicles are not operable
• Local law enforcement agencies may not respond to all incidents (especially minor incidents and/or incidents that do not occur on public roadways), but notification should still be made and documented
• If the incident occurred on private property, take notes or photos of the scene
• If on campus, call LUPD at (434) 592-7641 or dial 3911 (from any University phone)
• If applicable, move the vehicle out of harm’s way to gather additional information
• Gather appropriate information, including:
  • date and time of the incident
  • who or what was involved (including information on the other vehicle and/or its driver, if another vehicle was involved)
  • weather or lighting conditions
  • name, address and phone number of any witnesses
  • Note the names of the passengers in your vehicle and the number of occupants in the other vehicle (and obtain their names and ages if possible)
• Fully cooperate with police and other officials immediately following an accident or during the initial accident report
• However, when driving a University-owned vehicle or while conducting University business avoid offering any opinion as to fault or admission of guilt to police, officials, or other persons involved in the accident as a participant or witness; if pressed, simply say that the matter will be turned over to the University and its insurance company
• As soon as practical, notify your immediate supervisor of the accident
• Complete an Accident Report within 24 hours of the incident; LUPD will provide the necessary form(s) for completion
• All vehicle-related incidents must be reported, even if there are no apparent injuries and/or damages are perceived to be insignificant; this includes all incidents involving a personal vehicle while being operated for University business

See previous question/answer, and notify your personal auto insurance as well, as it will be primary in responding to damages to your vehicle and any third party.

• The University can provide coverage for property located in most countries, subject to normal exclusions
• Certain high-risk countries are excluded from coverage
• You will need to send the following to the Office of Risk Management early in the planning phase of your trip (allow 3-4 weeks lead time):
  • a list of the equipment
  • each item’s replacement value
  • the countries the equipment will travel in
  • the dates of the trip
  • written approval from your dean or department head to allow the equipment to go on the trip

• For damage involving the building structure or flooring, contact Facilities Management at (434) 592-3500 or your designated building maintenance provider
• For suspected theft or vandalism, contact LUPD (434) 592-7641
• Call the Office of Risk Management at (434) 592-3582 (leave message), for assistance in the following situations:
  • Potential high value damages
  • Machinery damages over $2,500
  • Any other situation you believe needs immediate attention
• Preserve evidence and take steps to stop further damage from occurring
• If stopping further damage prevents preserving evidence, stopping further damage takes precedence
• If the loss is under $2,500 you do not need to report it to the Office of Risk Management, with the following exceptions:
  • Losses to other departments such as Facilities Management, other building occupants, other locations at Liberty (during storms, power fluctuations, flooding, etc.)
• If the loss could be in excess of $2,500:
  • Complete an Incident Report Form and forward it to the Office Risk Management as soon as possible but no later than 48 hours after the incident, and you will be contacted by a representative of the office to discuss the loss further
  • You will be provided with the documentation and information requirements needed in order to determine coverage and process your claim
  • Save all damaged items for possible insurance related inspection, if possible

If the damage or injury occurs on grounds, or off grounds where University activity is taking place, do the following:

• Notify LUPD at (434) 592-7641 (or 3911 from any LU phone) and they will be in charge of completing an incident report
• Do not make a statement of any kind to anyone other than your employer, an enforcement officer, or the Office of Risk Management
• Do not make any financial commitment on behalf of the University
• Ask witnesses to stay at the scene until you are able to obtain their names, addresses, and phone numbers
• Assist the injured person and summon the appropriate assistance needed after seeking the permission of the injured person, when possible
• For potential serious injuries, high value damages, or any situation that you believe warrants immediate attention, in addition to contacting LUPD, please contact the Office of Environmental Health & Safety at (434) 582-3389, or email LUsafety@liberty.edu. If unavailable, please call the Office of Risk Management for assistance, and leave a message:  (434) 592-3582
• Take steps to protect public safety when appropriate. Protecting public safety and medical assistance takes precedence over preserving evidence and the scene.
• If the person with injuries or damages is capable of responding to questions ask for and write down the following information:
  • their name, address, and phone number
  • the names and their relationship to any people that were with them when the incident occurred
  • any information they have regarding potential witnesses
  • their description of what occurred immediately before, during, and after the incident
  • their description of their injuries or damages

When selling or placing a University owned vehicle in surplus, you must provide the Transportation Dept. with the following information:

• Department name
• Year, Make, and Model of the vehicle
• Vehicle Identification Number (VIN)
• License plate number
• Date of sale or when added to surplus
• Mileage at the time of sale or when added to surplus

The Transportation Dept. will notify the Office of Risk management with the following information your department provides to them:

• Department name
• Year, Make, and Model of the vehicle
• Vehicle Identification Number (VIN)
• License plate number
• Date of purchase
• Value of vehicle
• If the vehicle purchase was financed

• A COI provides proof of the University’s insurance coverage to a third party
• A COI is sometimes required when entering into a contract or agreement with a third party
• Request for COI Form and additional information can be found on our Certificate of Insurance & Proof of Coverage web page

• The University’s policy is to require a COI when entering into a contract or agreement with a third party, to provide proof that they have the proper insurance
• Additional information can be found on our Certificate of Insurance & Proof of Coverage web page
• Persons, groups and associations who desire to rent or otherwise be permitted to use University facilities, but do not currently have insurance, can purchase affordable event specific coverage
  • Potential third party users of the University facilities should visit TULIP to generate a quote or for more information

• In addition to what is mentioned in the previous question, there are times when Proof of Coverage is required to verify Professional Liability/Medical Malpractice Coverage while providing services on behalf of the University and Schools within the University that require practicum
• Additional information can be found on our Certificate of Insurance & Proof of Coverage web page

• You need to notify Liberty University Police Dept. at (434) 592-7641 (or 3911 from any LU phone) and they will provide assistance and direction
• Should you require medical attention, LUPD will assist you with transportation and requesting emergency transport if necessary
• As of August 1, 2015, Liberty University provides an accident insurance policy covering residential students
• You can view more information on this accident insurance program at this page:  Student Accident Program

• As of August 1, 2015, Liberty University provides an accident insurance policy covering residential students
• You can view more information on this accident insurance program at this page:  Student Athlete Accident Program